Collected the tools from the Punggol Waterway Point. I was not aware that there should be a pair tire removal tools. I collected it thinking it was without and at the same time the staff that I collected it from also didn’t mentioned it as he had emptied the whole delivery pouch infront of me. I only found out a few weeks later when I was browsing the website again.
Hi Chye Beng,
Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with our 920 Bike Multitool.
We suspect that it might have fallen out from the original packaging.
I would recommend you to head down to any of our experience stores (Singapore Lab, Orchard, City Square Mall, Bedok or Joo Koon) to do an exchange.
Once again, we apologised for the incovienienced caused and hope to see you in our stores soon :)
Keep Riding, Mark Sports Leader ( Road Cycling )
Product is good and versatile, however removing it from the plastic case is a little tricky, I feel it could break, however the overall range of items is great
Useful tool for any cyclist
value-for-money, well-built multi-tool
must have for all cyclists
For the price/value balance, this multitool has been a really good investment. I even bought a second one for a friend.
good one but not used it with all features from this tool kit
very handy and a multi user tool kit
Has all you need in a bike tool. Great.
Thank you for submitting your review and suggestion on the
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I wish you and your loved ones have a great week ahead stay fit and healthy
The size is quite big (bigger than my computer mouse), it has 21 tools inside including a chain breaker, spoke tool, tyre levers and crank tool. I like it as it's basically giving you to customise which bits, keys and levers to bring with you depending on the type of ride (eg. short ride vs. touring) and you'll be pretty much covered. It's protected by a rubber sheath and weighs >300 grams, but then you could choose what to bring. Very pleased with this flexibility and longer grip will provide a better torque vs. the usual all-in-one-flip-it-out tools.
Hello Meng Yew,
We're very glad to hear that you're truly pleased with your purchase as reflected too via your perfect rating. Thank you for your time to pen us your review & feed back. We appreciate it much.
Do visit us again when we are re-opened, and we truly love to hear more from you.
Meanwhile, take care and stay safe.
Stay healthy, keep fit & stay happy always!
"Keeping Fit Through Sports - and Decathlon!"